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Dial-by-Name Directories
Find employees without knowing extensions
Let callers reach employees by entering their name on the keypad—no need to know extension numbers. Supports first name, last name, or both for flexible searching.
Key Capabilities
Name Search
Callers spell names using phone keypad to find employees.
First or Last Name
Search by first name, last name, or both.
Audio Confirmation
Hear employee name before connecting to confirm.
Department Filtering
Limit directory to specific departments if needed.
Exclude Options
Exclude certain employees from directory listing.
Custom Recordings
Employees can record their own name pronunciation.
Benefits
Easy employee lookup
No extension memorization
Professional caller experience
Reduced receptionist load
Self-service for callers
Use Cases
1
Large Organizations
Help callers find employees in large companies easily.
2
After Hours
Allow callers to reach employees when reception is closed.
3
Direct Contact
Let customers reach their contacts without going through reception.