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Live Call & Analytics Dashboards
Real-time visibility into your phone system
Real-time visibility into active calls, queue status, agent availability, and system performance metrics. Make informed decisions with live data at your fingertips.
Key Capabilities
Active Call View
See all active calls with duration, parties, and status.
Queue Status
Monitor queue lengths, wait times, and service levels.
Agent Availability
See which agents are available, busy, or away.
Performance Metrics
Track answer rates, handle times, and abandonment.
Wallboard Display
Display dashboards on large screens for team visibility.
Custom Widgets
Build custom dashboards with the metrics you need.
Benefits
Real-time decision making
Improved responsiveness
Better resource allocation
Team motivation
Quick issue identification
Use Cases
1
Call Centers
Monitor agent performance and queue status in real-time.
2
Sales Teams
Track outbound call activity and team performance.
3
Management
High-level visibility into communication operations.