Ring Groups
Distribute calls across your team
Distribute incoming calls across multiple team members with customizable ring strategies. Choose from simultaneous, sequential, or round-robin patterns with overflow options to ensure no call goes unanswered.
Key Capabilities
Ring Strategies
Choose simultaneous, sequential, round-robin, or least-recent patterns.
Member Management
Easily add or remove members from groups as your team changes.
Overflow Options
Route to voicemail or another group if no answer.
Ring Timeout
Set how long to ring before moving to next member or overflow.
Skip Busy Members
Automatically skip members who are already on calls.
Caller Announcements
Play announcements to agents before connecting the call.
Benefits
Use Cases
Sales Teams
Distribute inbound sales calls fairly among available sales reps.
Support Departments
Ensure customer support calls are answered quickly by available agents.
Reception Coverage
Multiple people can answer main line calls when receptionist is busy.